In today's world where everybody is concerned about usability and User Experience, its really interesting (or should I say disgusting) to notice that a premier free mail service
fails to serve what happens to be a basic user requirement.
A few months back, I was hurriedly looking to find some mail in my Rediffmail
Inbox when I noticed the search option on the top. I just typed the key word (which was the sender's name) and its been almost three months now and I am still waiting for the result to appear.
I raised a request to the help desk who responded after a day or so saying they would look into the issue and get back to me. Its been over a month now and no news as yet.
And all of a sudden today when I was looking at the same "Preparing to search your emails. It may take a few seconds. This is only a one time process" message, my eyes suddenly saw something in the "This is only a one time process"
message. May be its my mis-interpretation and not Rediff's mistake. May be Rediff
is trying to tell me that I can click on the Search button only once and it would never appear again.
So, whose mistake is it anyway? I am confused.. but am very clear as to which email provider not to use.